Planning a trip to Norway, moving here, or trying to make sense of everyday details. This page shows you exactly how to reach us, what kinds of questions we can help with, and how we handle media, partnerships, and feedback. You will also find our typical response times and a few tips to help your message reach the right person fast.
In short, the best way to contact NorwayExplained is to use the contact form on this page or the email address contact@norwayexplained.com. We aim to reply within 2–3 business days, Monday to Friday, Oslo time, and we prioritize questions that help us improve our guides for all readers.
If you are ready to get in touch, great. If you want to know what we can and cannot do, how we handle press requests, or how to flag an update, keep reading. Let’s take a deeper dive into how to contact NorwayExplained and how we work behind the scenes.
How To Reach Us
Use the contact form on this page for general questions, article suggestions, corrections, and partnership ideas. You can also write to the email address listed in the website footer. Please include a clear subject line like “Tromsø winter itinerary question” or “Update: Bergen Bybanen ticket info” so we can route your message quickly.
If your question is time-sensitive, mention your dates at the top of your message. For moving-related questions, list your scenario in bullets: visa status, city, timeline, and key hurdles. The more context you share, the faster and more precise our response.
Our Response Times
We are based in Norway and reply during standard business hours in Oslo. Most messages receive a response within 2–3 business days. During peak travel seasons and school holidays, replies may take a bit longer. If you do not hear back within a week, feel free to follow up by replying to your original message so the full thread stays together.
What We Can Help With
We write practical guides for travelers, newcomers, and anyone curious about daily life in Norway. Typical messages we answer:
- Clarifying details from our articles, such as how to validate a transport ticket, what to expect on Sundays, or whether a specific hike is realistic for your timeframe.
- “Which of these two options makes more sense” questions, where you already have a short list and need a local nudge.
- Requests for topics we have not covered yet. If several readers ask the same thing, we move it up our editorial queue.
- Corrections and updates when schedules, prices, or rules change.
Please note: We do not offer full custom itinerary planning by email. If we ever open limited one-to-one advisory slots, we will announce it clearly on the site. Until then, our free guides are designed to help you build a confident plan on your own.
Moving To Norway: How We Handle Complex Cases
Questions about D-numbers, banking, housing, schools, and healthcare can be detailed and time-specific. If you write about a move, include your timeline, city or region, household size, and main sticking points. We will direct you to the relevant step-by-step guides and flag any seasonal or municipal differences to watch.
Important: Regulations and agency procedures can change. We share practical pathways and lived experience, but official offices have the final word. When something is likely to vary by municipality or season, we will point that out so you know what to double-check.
Media, Press, and Interview Requests
We regularly hear from journalists, producers, writers, and content creators covering Norway travel, culture, and daily life. Use the subject line “MEDIA” and include your outlet, deadline, focus, and the questions you want to explore. If you need a quick quote on transport, outdoor culture, or city logistics, tell us your angle and we will confirm availability.
We can also provide background on social norms, mountain safety expectations, winter driving realities, and how Norwegian holidays affect traveler plans. Short, well-defined requests are easiest for us to turn around on a tight deadline.
Partnerships, Reviews, and Invitations
We collaborate with organizations that deliver consistently safe, transparent, and guest-friendly experiences. If you represent an activity provider, accommodation, museum, regional board, or transport operator, share:
- A clear description of your experience or product
- Safety standards and capacity
- Seasonality and blackout dates
- Any potential benefits for our readers
Partnerships do not guarantee coverage. Editorial independence comes first, and we only feature experiences we can genuinely recommend. If we visit, we assess accessibility, clarity of instructions, staff knowledge, and overall reliability.
Corrections, Updates, and Reader Tips
Timetables shift, systems get upgraded, and prices move. If you notice an update we should make, please send:
- The page URL and the section header
- A short note on what changed
- The date you observed the change
We verify updates before editing, but your notes help us work faster. Accuracy matters; thank you for helping us keep guides current for everyone.
Accessibility Feedback
We aim to flag wheelchair access, stroller suitability, quiet spaces, and other practical details wherever possible. If you have firsthand experience we should add, or you notice an accessibility gap in one of our guides, let us know. The most helpful messages include route descriptions, entrances used, lift locations, bathroom access, and any staff assistance offered on site.
Questions We Cannot Answer
We are a guide site, not a government office or a travel agency. We cannot:
- Provide visa decisions or case-specific immigration guidance
- Change transport schedules or secure sold-out tickets
- Guarantee weather or road conditions for specific dates
- Offer legal, medical, or tax advice
When appropriate, we will point you to the right authority or an official route to confirm details. We prefer to be honest about limits rather than guess.
Privacy and How We Use Your Message
We keep your message private and use it solely to respond and, if relevant, to improve our articles. If a question inspires a new guide or an update, we remove personal details before publishing. For more, see the site’s privacy information linked in the footer.
Make Your Message Actionable
Well-framed questions get better answers. A few quick tips:
- Mention your dates, group size, ages, and key constraints
- List your must-see places and what you can skip
- Share whether you will use public transport or rent a car
- Tell us your comfort level with hiking, ferries, winter driving, or early starts
With that, we can link you to the exact sections that matter and flag any hidden pitfalls.
Staying In Touch
If you prefer a slower, ongoing way to follow our work, sign up for the newsletter in the site footer. We share seasonal planning notes, new articles, and reminders about things that catch visitors by surprise. You can also follow our social channels from the footer for article alerts and occasional behind-the-scenes updates.
Office Hours and Holidays
We follow the Norwegian calendar, which includes public holidays that sometimes fall on weekdays in spring and around Christmas. During those periods, responses can take a little longer. If your travel overlaps with major holidays, reach out early so we can help you plan around closures and reduced services.
Final Note
We appreciate every message. Your questions help us sharpen our guides, broaden our coverage, and keep information practical and trustworthy. Use the contact form on this page or the email in our site footer to reach us. We look forward to hearing what you are planning, where you are stuck, and what you wish someone had told you earlier about Norway.